[Resolved]  Idea Cellular — Idea Cellular Ltd. - ISF Recharge of 3g Data 127/- Rs plan

Dear Sir, My Mobile no is [protected] As per attached screenshot from ideacellular site I have done 3G Data recharge of 127 Rs (1GB) on 14th Feb 2014 and my recharge was done successfully and I have got successful recharge message “RCH done. MRP Rs 127 NEW BAL, Plan : 1 GB, 3G data valid for 30 days”. But when I am using internet data charges are deducted from my talk time balance and 3G data balance remain same. When I am checking my data balance using *125# number it shows “Data Bal in ur account 1024.00 MB valid till Oct 26 2013”. When i have called Customer Care and they told ISF means Idea Smart Phone and u will use this, I don't have a Idea Smart Phone. They are not written ISF meaning on their web site. I have requested to revert my balance but they denied my request told me it is not possible. Please help me
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Aug 6, 2021
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Dear Customer,

We wish to inform you that the charges applied to you are correct as per the GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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