[Resolved] Idea Cellular — Idea cellular not released mobile Number | |||
After giving repeated request and paid amount 17 hundred without calling Idea network. Till dated the staff of company was not released my Mobile number i.e. [protected] for porting to Airtel West Bengal circle. I am also approach customer care senior Mr. Sunil Kumar & Ms. Ankita ETC for released of my number. They excused for paid another bill which was not generated there after again generate porting request for doing the same (that was forth time) . I hope this type of harassment should be strongly rectifying with giving bamboo of all staff who was not followed government porting rules. I was also complain third and last time. My previous complain for the same was not also rectified. My contract No. [protected] and I am also suggested for existing Idea postpaid customer for close all postpaid connection from Idea network because get Idea was foolish Idea. Was this information helpful? | |||
Oct 10, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Aug 31, 2016 Jjp 8228's response i will complain against ideal cellular network plz help me. how to do this procedure .i require good advocate handle my case
Verified Support Sep 03, 2016 Idea Cellular Customer Care's response Hi Bikram, We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest. Regards, Yogesh Verified Support Sep 04, 2016 Idea Cellular Customer Care's response Hi Bikram, As per your telecon with our customer service associate on 4th Sept 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest. Regards, Yogesh Verified Support Sep 06, 2016 Idea Cellular Customer Care's response Hi, We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest. Regards, Tudor Verified Support Sep 09, 2016 Idea Cellular Customer Care's response Hi Bikram, As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Regards, Viral | |||
 2 Comments | |||
Comments
Hello sir/mam
my self ajal thakur my idea postpaid number was[protected] now its got deactivated due to non payment i am unable to pay the amount of idea bill because i am staying at remote location now i can pay through online.
my self ajal thakur my idea postpaid number was[protected] now its got deactivated due to non payment i am unable to pay the amount of idea bill because i am staying at remote location now i can pay through online.
Idea Cellular Customer Care's response, Sep 5, 2016
Verified Support
Hi Ajal,
We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.
Regards,
Yogesh
We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.
Regards,
Yogesh
Idea Cellular Customer Care's response, Sep 16, 2016
Verified Support
Hi Ajal,
As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Regards,
Paras
As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Regards,
Paras
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We regret the unpleasant experience. Kindly share your Idea mobile number and alternate contact details, so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Regards,
Yogesh