[Resolved]  Idea Cellular — Idea Cellular - Rejection of Number portabilty request five times without reason

Sir, I am having mobile no.[protected] of IDEA Cellular Service and i wish to change the service Provider by using no. portability service, But inspite minus debit balance in my account my request has time and again been rejected by IDEA by stating reason that there is debit balance in my account, when i call customer care then they informed me that the request has been rejected on my request and they admitted that there is no outstanding against my account, i am paying regularly inspite of the fact that i am not using the no. i have made a no. of complaint on customer care but inspite of giving assurance that my request will be considered and done for no. portability the request has been rejected due to the reason best known to the company. On 15.12.2014 i received a call from IDEA and the executive promised me that i should resend the request again and this time the request will not be rejected. On the assurance of executive i again got the request send though vodafone and i again made a call to customer care and the executive again assured that this time the request will be completed, but again the request has been rejected for the same reason. I am trying to get my no. ported from a long period i.e from 1.8.2014 and has also paid a lot of money due to the fault on the part of your staff of IDEA and i am entitled to refund the amount deposited by me during the process of Port request and my portability request is also liable to be accepted immediately.