[Resolved]  Idea Cellular — idea company reluctant to reissue refund amount cheque for rs 373.68

Address:	Vodafone idea Limited, 75, Civil Station, Richmond Road, Bangalore - 560025 Contact No. - For Querries & Request : + 91-9844012345, For Complaints : +91-9844000198
Website:	Idea Cellular

Idea Cellular company issued a cheque No. 362824 issed by Deutsche Bank IFSC DEUT0797BGL DATED 11/06/2018 for a refund amount of Rs 373.68 which was deliverby by courier to Applicant [Mr DIVYANSH SRIVASTAVA, No. 305, 1st Floor, 2nd Main, 8th Cross, Chettiappa Lane, Udayanagar, A. Narayanapur, Bangalore North, Bangalore - 560016 but when its validity was to expire; whereby that counld not be accepted by bank for any credit. As a result, this cheque was deposited to one of th Idea Cellular branch office located at Kagadasapur, Bangalore location who sent it to their main office at Mumbai and assured that a fresh cheque they will issue. Till date it is going to reach now almost a year time but idea is least bothered to look into such apathy; ispite of my several running to their office in Khagadaspura branch. Now nobody picks up the phone also from their office. What to do now. Could the concerned authority wake up to resolve this issue. This refund amount is related to post paid security refund pertaining to Idea Cellular sim No. [protected]. Very funny it is to bring out is that the complaint No. that is given by idea cellular, keep on trying but you can not get contact of any their customer care person whom you could convey any detail. The dialed complaint number keeps on giving their own sterio type details only but not bothered to conversate with complaint. What is the use of such complaint no. viz. +91-[protected]. Anyone can try this complaint No. to lodge aforesaid type complaint but he will be fed up but not be in a position to talk to anyone. How a complainant shoudl seek redressal or resolution to his problems faced from Idea Cellular Company particulary from their main office of Mumbai for getting refund amount in time.