Idea Cellular — Idea customer care representative abuse me on call

I had called customer care of idea on 9 jan 2018 at 11:00 pm at night because some vas or fasionz service were activated and 50 rs deducted frm my bal. The person on other hand from customer care was talking in hindi and his language was very very cheap, he said me that u need mental treatment and for that go to mental hospital and u i think u r illiterate person n 5th failed. He doesn't hv any sence how to talk with woman. Please take some strict action against him pls its a request otherwise i will do court case or police complain against your call center staff.

Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Sir
From my prepaid no.[protected] Balance deducted at every 10 minuts today
I have not done any Isd call.
Please refund my Rs.25

Dear Customer,

As per your telecon with our customer service associate on 29th April 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Idea custmer care service is very poor. His reprensentitive talk very rudely. When i told him why you talk like this. Then he say maine kya maa behn bola . Ye kaisi language hai custmer care h ya custmer ki aisi taisi.. my mobile no. Is [protected]..[protected] ko baat hui h..