[Resolved] Idea Cellular — Idea duplicate sim not given me from idea showroom i have full documents

prince kairo

from Kapurthala, Punjab

Address:

Kapurthala, Punjab, 144601

Respected sir/madam, dated 22/1/17 . i decided portout my mobile number airtel to idea no. [protected]. then i submit request with documents with porting charges. and i recieve prpaid mnp sim. but within 4 days my idea sim is losted. and today my airtel sim network lost due to porting sucess. but mnp idea sim losted . For duplicate sim i go to idea office Navyug Communication
Circular Road Opp Vaternity Hospital Kapurthala
Kapurthala, Punjab
144601.. they ask me it is not possible to get duplicate sim . because 59059 varificatin is not done and prepaid sims not availble . plz help me my mobile number is too important for me. my other cobtact number [protected] and [protected] .

Was this information helpful?

No (0)

Yes (0)

Feb 3, 2017

Complaint marked as Resolved

thanx idea team ..

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2017

Idea Cellular Customer Care's response Hi Prince,

We have noted your concern. We will get back to you at the earliest.

Regards,
Abhijit

Feb 02, 2017

Updated by prince kairo thanx and please help me my number is too important for me .. call me [protected] anytime

Verified Support

Feb 02, 2017

Idea Cellular Customer Care's response Hi Prince,

As per your telecon with our customer service associate, we wish to inform you that we are working on your concern & shall revert to you at the earliest.

Regards,
Abhijit

Feb 02, 2017

Updated by prince kairo ok thanx

Verified Support

Feb 04, 2017

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Raj