[Resolved]  Idea Cellular — idea has rejected my porting request

Address:

New Delhi, Delhi, 110085

I have made a request for porting [cid64872] my idea postpaid number to airtel on 17.08.2017. After three days, today[protected] i have got a message from airtel "ref id: 36467329, status: rejected as authorization letter not valid/opened, against your sms". When i call to airtel company, it's saying idea company is not porting your number, idea company is saying that your number is restricted to port into airtel. I have also contacted to the nearest airtel outlets but, they are saying that you should contact to idea outlets. And idea outlets are saying that now its airtel's responsibility to port your number. After that i have called to idea customer care and they are saying that it's responsibility for airtel company to port your number into airtel. But airtel is saying that idea company has restricted your number. Then, call to idea customer care. Idea company are not explaining any reason for cancellation and customer care don't talk properly, they cut my phone again and again. Also i did not recieve any message from idea that your port request has been rejected. I have done this complete process three times, but every time they don't port my mobile number and they don't tell me the proper reason for rejection. I have cleared all my outstanding bills. Also i have made advance payment for this. So what is the reason for rejecting my port request. Please let me know the reason for rejection.