Idea Cellular — Idea Net Setter getting barred without my knowledge | |||
Dear Idea representative this was seriously an pathetic experience because of you people. Last week on 7/8/15 I recharged my idea net setter prepaid card ([protected]) with Rs. 698. I went home plugged the dongle to my laptop there was no range. I called the idea call center they told me my no. is barred and was given to some another person because I did not used my idea net setter no. for 60 days. Fine according to your company rules and regulation but you people message me on my idea mobile no. about recharges but you people cannot message me that my no. is barred and given to some else. I lost my 698 rs. Really careless and pathetic. I am thinking of going to consumer court with this complaint. please look into the matter. My. no. [protected] Was this information helpful? | |||
Idea Cellular customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Customer,
We tried contacting you on your alternate number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care Idea Cellular
We tried contacting you on your alternate number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care Idea Cellular
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We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular