[Resolved] Idea Cellular — Idea post to prepaid connection r | |||||
Dear Sir I have applied for idea post prepaid connection. from My idea gallery At.post shikrapur tahsil.Shirur Dist.Pune .Maharashtra.412208.i have paid my post unbilled amt on 28th sep'2016 'as per intrusion by My idea gallery person.but idea post paid sim card service disabled on 1st Oct'2016.today 05.10.2016 date till time & date idea cellular was not connected my prepaid Sim card????. i have contact to my idea gallery owner but he was not answer the proper my problem not responding.he was saying some time please wait 5 to 10 working days. plz replay me regards where i have contact. Regards Popat Kachare [protected] Was this information helpful? | |||||
Nov 11, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 06, 2016 Idea Cellular Customer Care's response Hi Popat, We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly. Regards, Esther Verified Support Oct 08, 2016 Idea Cellular Customer Care's response Hi Popat, As per your telecon with our customer service associate, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest. Regards, Sagar Verified Support Oct 11, 2016 Idea Cellular Customer Care's response Hi Popat, As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Regards, Suhas | |||||
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We understand your concern and regret the inconvenience. Kindly share your Idea mobile number and alternate contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Regards,
Esther