[Resolved] Idea Cellular — Idea postpaid rude officer Mr Dhwanit | |||
[protected] Mosin Rayma Complaint against Mr Dhwanit idea mi cordinater [protected] i was going to port my number to Vodafone for 299 postpaid plan but idea mnp department Mr Tejas called me asked me for the reason of porting nd hell told me we have similar plan of 299 with 500 local mins nd 500 Mb 3g data please dont port your number so i went to idea store at bhuj they processed my request with same plan nd my adress got verified positively nd my number went offline nd i was given nee sim card which would start in 4-5 hours after address verification but it never started its 5 days since my main number is offline area cordinater Mr Dhwanit from gandhidham is refusing to start my sim telling thier is no such plan in idea i told him that mnp officer himself gave me this plan details but now he has i will not give that plan do whatever you want, so i told him convert my sim to prepaid again but he is refusing me nd telling me to activate another postpaid plan nd i have also deposited Rs 300 which he say wont be refunded in any circumstances neither he is activating my sim i told to register a complaint for my number but he said i wont do whatever you can now i want my number to prepaid again what shall i do Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Customer,
As per your telecon with our customer service associate on 14th Aug 2015, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 14th Aug 2015, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
We wish to inform you that your complaint for bill plan has been resolved. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to inform you that your complaint for bill plan has been resolved. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular