[Resolved]  Idea Cellular — idea prepaid - details of missed call

Address:Pathanamthitta, Kerala, 689582

My mobile no is [protected]. I need details of my missed call details of 2017 november. I accidentally deleted all call logs from my phone. I urgently needed a number which i given a missed call. It's very urgent. I tried to view on idea portal but no details on missed calls. So please send this details to my email :- [protected]@gmail.com

Thanks
John thomas
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Jan 22, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2017
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the trouble caused. We are sorry to inform you that we unable to provide the missed call details for your given number. However, you can get ebill of your call logs by registering your mail id, for this you need to send sms of EMAILID<space> your mail id and send it to 12345.After updation of emial address, you can mail us at [protected]@idea.adityabirla.com mentioning the month/ duration for which bill is required.

Regards,
Neha
Complaint comments 

Comments

Dear Team
My Mobile Number [protected] is Network Problem calling issues no network and voice creark plz check this my problem...,

ADDRESS
Gram pipalyaghagharya
Khategoan Dewas (M.P.) 455339
Idea Cellular Customer Care's response, Dec 20, 2017
Verified Support
Dear Customer,

We regret for the inconvenience caused. As per recent telecon your concern has been initiated by us under ref. no. C1-104312279378 & you shall hear on the same by 25/12/17.

Regards,
Neha
I have been deducted with rs 3.0; though I had not requested any VAS or sms of cricket; phone number
[protected]

Immediately after I reced sms on cricket; I was deducted the amount
Idea Cellular Customer Care's response, Dec 20, 2017
Verified Support
Dear Customer,

We sincerely apologize for the inconvenience caused to you. We have also taken note of your feedback for further improvement of our services. Also we would like to inform you that due to VAS services activated through WAP, your balance got deducted. Kindly dial 155223 or *121*46# to deactivate the same.

Regards,
Neha

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