[Resolved] Idea Cellular — Idea prepaid sim card which being unusable are ignoring to accept and payback the sum of the sim card

pravinK@358

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400097
Website:	ideacellular.com

I being an airtel customer for past 12 years was desiring to port my airtel sim to idea so i visited idea gallery of dafftary road, malad (E), mumbai
They charged 100 rs for prepaid sim of idea which they assured me of being start in 7 days taking my documents and legal procedures since then it has been over a month and i had visited the gallery 10 times for which they requested me for documents nearly 5 times which i submitted to them, but then also they are unable to port the sim as they are talking some technical probs, i told them to refund my money for which thay are ignoring to, what should i do i may not the only one as they would be making many more frauds like this, pls help in this matter as soon as possible

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Sep 1, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

Idea Cellular Customer Care's response Dear Sir,

Sorry for the delay in response. We request you to provide the details of the store so that we can look into it.

Regards,
Yogita