[Resolved]  Idea Cellular — idea recharge [protected]

Number [protected] recharge time 3.20 amount 349, i recharge through idea app its was showing amount 349 3gb per day data but my recharge got cancel and i receive message that i will get my money after 7 days what if i don't have money i will be without access to internet in digital inida
I spoke to idea customer care they said it will take 7 days but why its not my fault i want my money back right now or to be recharge done.
Its idea fault they didint update there application
Thank you.
Aayush verma
Number [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 1, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per our communication, you've confirmed that your concern regarding refund has been resolved. Hence, the case has been closed. 

Regards,
Prajakta
Complaint comments 

Comments

I have prepaid idea sim and now im in Saudi Arabia. the issue is i cannot call or use data. some times i get messages. No. is [protected]
Idea Cellular Customer Care's response, Oct 6, 2018
Verified Support
Dear Customer,

Apologies for the inconvenience caused. We request you to provide us your alternate number to assist you further.

Regards,
Lakshmi
Please my sim of idea which one [protected] already stolen from the bus stand so please block this noto missuse my name isshailendrasing patil
Idea Cellular Customer Care's response, Oct 6, 2018
Verified Support
Dear Customer,

We're sorry to hear this. We request you to provide us your alternate contact number to assist you further. Also, you can visit to the nearest Idea store to block your number.
Refer to the given below link to find your nearest Idea store location
http://www.ideacellular.com/idea/select-circle?plantype=storeloc

Regards,
Lakshmi

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information