[Resolved]  Idea Cellular — Idea roaming internet charges

Address:

560067

My idea cellular post paid belong to karnataka [mob - [protected]]. 18th and 19th march 2016 i was in tamilnadu and oddisa. The lates bill i have receive which includes 60 rs extra as internet usages in oddia and tamilnadu. I have postpaid plan which includes 1gb 3g data and then unlimited 2g data. When i have talked to customer care executive they gave reason the in oddisa and tamilnadu they dont have their services and they use 3rd party services [from vodafone]. Hence you have to pay that amount.
The customer care team also told me that
1. Before going you should check and then use internet.
2. You should manually select idea instead of vodafone.
3. We are taking request for waiver c1-[protected]. And after one day they closed the request with reason "correct amount charged".
What a awesome idea to make a money sirg.


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Thank you