[Resolved]  Idea Cellular — Idea security amount refund

Address:	110084
Website:	www.ideacellular.com

Hi,
I applied for mobile number portability and i received a callback from one of the idea representative (Sandeep gupta: [protected]). He asked me to send my id proof and security amount of 300 via wtsapp and paytm. I did the same, but due to some reason my number was ported. I asked for my refund, first i was told i'll get it within one week. But now they have refused to refund my money. I talked to his supervisor (Abhishek:[protected]) as well. First he accepted that sandeep gupta works under him and he needs some time to investigate the issue. When i called him after 3-4 days later he clearly refuned to help me saying he do not know anyone with the name sandeep and he does not have any record of my payment. I've sent him snapshot of the payment made to [protected], but he refused to help me. Is it the kind of service you are providing to the customers who wants to join idea. Now i feel that its better that i did not join idea if such pathetic people works in this organization. Even though i've all the proofs with me.

I am not sure if this issue will be taken seriously, because my first experience has been very bad with idea. I'll nt suggest any of my friend to go for it if it is not resolved.

Amit
[protected]