Comments
Yes..you need to investigate the root cause of this. As far as I know, there was no pending documentation or anything else for this porting. With the same documents my other number [protected] ported within one week and this number [protected] doesn't.
Every time false commitments from IDEA. One time customer care was OK when I said I am going to escalate this to TRAI. By the way I was with IDEA for 5 years earlier to Vodafone. And already paid for gold number that time. Now from where this Rs. 500 demands came I don't know. Just because of this IDEA delayed for porting and then Vodafone rejected it due to expiration of porting code.
Any way I will write separate mail to "[protected]@trai.gov.in" about this incidence.
Every time false commitments from IDEA. One time customer care was OK when I said I am going to escalate this to TRAI. By the way I was with IDEA for 5 years earlier to Vodafone. And already paid for gold number that time. Now from where this Rs. 500 demands came I don't know. Just because of this IDEA delayed for porting and then Vodafone rejected it due to expiration of porting code.
Any way I will write separate mail to "[protected]@trai.gov.in" about this incidence.
Dear Customer,
We tried contacting you on your given number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
We tried contacting you on your given number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
You can call me on [protected] on Monday (01/06/2015) 9:30 PM or onwards.
BTW, I am available at any time. Might have missed earlier calls due to I was busy on Saturday and Sunday.
BTW, I am available at any time. Might have missed earlier calls due to I was busy on Saturday and Sunday.
Dear Customer,
As per your telecon with our customer service associate on 1st June 2015, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 1st June 2015, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
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We have noted your concern. Please give us some time to get back to you.
Thanks & Regards,
Customer Care, Idea Cellular