[Resolved] Idea Cellular — I'm complaining about your sales executive | |||||
Hello - My Name is Akash S Pandey with Phone number as +[protected] I have complain to file it. Few days one of your executive come to my contact and ask me to MNP in Idea, I agreed as the plan he has discussed was nice and compatible to my need so I did MNP. Now today I come to know that what I have been alloted is not the same plan which you sales executive have informed me. The name of your Executive is Anil Gayakwad, and his mobile number is +91 [protected], he has told me the my plan is of RS 375 per month and it consist of 500 minutes call both STD & Local calls, 100 Text mgs free, 1GB 3G data plus unlimited 2G mobile internet free for the whole month and the same plan will continue till the time I am using Idea. Your Sale executive has also charge me 100 RS for the plan, which I have pain him on spot in case. Today after talking to one of you Executive I come to know that I have some different plan which is costly and not appropriate to my need. I have no intention to be with Idea if I am not getting what I want, because I was getting nice & decent plan in Vodafone with less amount compare to Idea. Kindly look into the matter and provide me the resolution for the same. Waiting for the proper response. Thanks & Regards, Akash Pandey +[protected] Was this information helpful? | |||||
Aug 26, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support May 30, 2016 Idea Cellular Customer Care's response Dear Customer, We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly. Thanks & Regards, Customer Care, Idea Cellular Verified Support May 31, 2016 Idea Cellular Customer Care's response Dear Customer, We wish to affirm that your concern has been acknowledged and a complaint for Plan has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline. Thanks & Regards, Customer Care, Idea Cellular Verified Support Jun 08, 2016 Idea Cellular Customer Care's response Dear Customer, As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Thanks & Regards, Customer Care, Idea Cellular | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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