[Resolved] Idea Cellular — Improper billing

sameer141

from Vijayawada, Andhra Pradesh

Address:

Guntur, Andhra Pradesh, 522201

I shaik mohammod [protected] migrated mnp thru docomo to idea postpay, and my bill plan 299 rs. On the month of 05.01.2016 they generate the bill 750 rs with junk vas packs with out any intimation. So please backup 450rs amount. Please take necessary action on idea

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Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the trouble with your Idea mobile bill. We'll look into this and revert with an update soon. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jan 10, 2016

Idea Cellular Customer Care's response Dear Customer,

As per your telecon with our customer service associate on 10th Jan 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular.

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Comments

sameer141

from Vijayawada, Andhra Pradesh

Idea Cellular — Improper billing VAS

I shaik mohammod [protected] migrated mnp thru docomo to idea postpay, and my bill plan 299 rs. On the month of 05.01.2016 they generate the bill 250 rs with junk vas packs with out any intimation. So please backup 250rs amount. Please take necessary action on idea

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

You can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular