[Resolved] Idea Cellular — inactive sim | |||||
I have tried opting for a nano sim out of my regular idea sim ([protected]). When i have approached to main office in hyderabad they insisted to migrate from original owner to my name here and when the documents have been submitted and reviewed by the idea cellular agents they asked me to wait for 24 hours and the provided nano sim will be activated till then the older normal sized sim will be inactive. But its been 3 days i have no network on both the sims as when asked they told me that due to back end team fault its not been activated yet and will be activated soon. No, after again 24 hours when i approach them they want me to wait few more days to get it activated and some time they say it may change number. I have been a idea customer from more than a decade (10 years) and now this disgusting things are been experienced to me. I have many transactions halted just because there faults and reckless service. Im freezed with all my mobile services just because i tried opting nano sim from them. Need immediate assistance. Was this information helpful? | |||||
Dec 9, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Nov 03, 2017 Idea Cellular Customer Care's response Dear Customer, As per our telecon, We have confirmed that your concern has been resolved. Regards, Lakshmi. | |||||
 3 Comments | |||||
Comments
[protected]
I need my idea call detail With emei number for last 1 months please send to my mail id
all in coming and outgoing telephone number also need. my e-mail [protected]@gmail.com
Regards,
I need my idea call detail With emei number for last 1 months please send to my mail id
all in coming and outgoing telephone number also need. my e-mail [protected]@gmail.com
Regards,
Idea Cellular Customer Care's response, Nov 3, 2017
Verified Support
Dear Customer,
We would like to inform you that, mobile operator can provide outgoing details call only. To know your incoming call details, Send SMS to 12345 from same number. SMS format EBILL<space>MON Eg: EBILL<space> JAN. If your Email Id is not registered with us first register your Email Id Follow these steps send EMAILID<space> Email. address to 12345. For ex EMAILID<space>xyz@gmail.com.
Regards,
Lakshmi.
We would like to inform you that, mobile operator can provide outgoing details call only. To know your incoming call details, Send SMS to 12345 from same number. SMS format EBILL<space>MON Eg: EBILL<space> JAN. If your Email Id is not registered with us first register your Email Id Follow these steps send EMAILID<space> Email. address to 12345. For ex EMAILID<space>xyz@gmail.com.
Regards,
Lakshmi.
My mo no [protected] my 4 trasacstion is feld please help me give my mony 200 rs
Idea Cellular Customer Care's response, Nov 3, 2017
Verified Support
Dear Customer,
As per our telecon, we wish to affirm that your concern has been discussed and resolution has been communicated.
Regards,
Lakshmi.
As per our telecon, we wish to affirm that your concern has been discussed and resolution has been communicated.
Regards,
Lakshmi.
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I need my idea call detail With emei number for last 1 months please send to my mail id
all in coming and outgoing telephone number also need. my e-mail [protected]@gmail.com
Regards,
We would like to inform you that, mobile operator can provide outgoing details call only. To know your incoming call details, Send SMS to 12345 from same number. SMS format EBILL<space>MON Eg: EBILL<space> JAN. If your Email Id is not registered with us first register your Email Id Follow these steps send EMAILID<space> Email. address to 12345. For ex EMAILID<space>xyz@gmail.com.
Regards,
Lakshmi.