[Resolved] Idea Cellular — inappropriate behavior of customer care employee. | |
I call to (1963) toll free customer care number from my idea cellular number . They didn't listen my complaints and disconnect the call for about 3to 5 times today. I call another customer service number ([protected]) and also having same issue of worst response about complaints.. idea network have worst network speed and very poor service.this network is not good for our country... Was this information helpful? | |
Apr 21, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Mar 21, 2018 Idea Cellular Customer Care's response Dear Customer, Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further. Regards, Lavina | |
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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If idea cannot provide a better service, I would prefer porting my number to a better service provider like Jio or Vodafone.
Please let me know.the action plan.
Apologies for the inconvenience caused. As per our record, the complaint was raised for your data service concern and the same has been concluded that we've done the best possible optimization from the serving site to improve the coverage on your provided location. However, we are in process to prioritize your area to ensure better coverage, as and when the site is planned you'll be duly informed.
Regards,
Lavina