[Resolved] Idea Cellular — incoming out calls problem and network issue and very slow internet speed

Danishnaved

from Noida, Uttar Pradesh

Address:

Amravati, Maharashtra, 444603

Very poor network. Some incoming calls not receives, telling, "the number you have dialed is out of coverage area."

The internet speed is very slow. I used to come on my terrace to get whatsapp messages. Youtube works after 12.30 am. Downloading is not possible. I have complaint in customer care several times but they didn't solve my problem. Everytime they suggest me to switch off and on mobile, change apn, roaming to vodafone, etc.

I don't getting 20% benefit of my 399 rs. The internet pack doesn't use daily. I'm very tired of the service. Even everyone in 1×1 sq km is facing this problem from years.

+2 photos

Was this information helpful?

No (0)

Yes (0)

Jul 26, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2019

Idea Cellular Customer Care's response Dear Customer,

We established the call to you on your provided contact number, but the same was disconnected. However, to help you better in this issue, we need to establish the call to you. Hence, we request you to provide us your convenient time to connect with you and we'll be happy to assist. Also, you can contact with us on 12345 or 198 for any further assistance.

Regards,
Prajakta