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Idea Cellular

[Resolved]  Idea Cellular — incoming outgoing call block by idea

Address:Bhandara, Maharashtra, 441804

Dear sir
On jan 2018 i port my airtel postpaid to idea prepaid (Mob number is [protected])
After 4 month idea compny block my incoming and outgoing call from last 1 month.
Give reason for pending bill of airtel prepaid
But i already paid my old bill

So ita request to start my sim early.

Regards
D s patle
At+post-gadegaon ta-lakhani
Dist-bhandara
441805
[protected]
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May 26, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2018
Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. As per our record, the account has been inactive on 19/04/2018 due to previous operator dues weren't cleared. However, you can visit to the nearest My Idea Store to check the number availability. If the same number is available we'll surely assist you for the same. Also, we request you to contact your respective previous operator to know the amount & your account related information.

Refer to the below given link for the nearest My Idea Store,
http://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=maharashtra-goa

Regards,
Lavina
Apr 24, 2018
Updated by Dhurendra Dear sir/madam

First of all Idea cellular is sure the bill is pending???
Are u confirm it from Airtel??

As per you mention the bill is balance from last operator, please suggest where i can make payment & how ??

Airtel store not available in District Bhandara & Idea storw is also very long 25Km from my village.
Then please suggest how to pay balance bill.
Verified Support
Apr 25, 2018
Idea Cellular Customer Care's response Dear Customer,

We would like to inform that you can make payment through online process. Also, after the dues are clear please visit Idea store ( http://bit.ly/1nbfoqO ) along with the payment receipt to activate your number.

Regards,
Yogita
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