[Resolved] Idea Cellular — indiagames charges deduction

salamat khan

from Bengaluru, Karnataka

Address:	461001
Website:	Idea deducted rs. 05 from my main prepaid balance without any reason. When i called cc they behave m

Idea deducted rs. 05 from my main prepaid balance without any reason. When i called cc they behave me rudely and cant give any logical reason for deduction
They said i download something chargable content but i didnt download anything
Message from idea
Dear Customer,
thank you for downloading NewArrival_GM from INDIAGAMES.
You have been charged Rs. 05
Your balance is Rs. 00.61

I didnt download any idea game.. Or anything else... My mobile lay down and suddenly message came in it for balance deduction
Hate idea for this thing
I'll port out from idea my all idea number which my family using now... If idea didnt resolve this issue properly...
Idea Cellular Customer Care's respons

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Mar 22, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.

Regards,
Lavina