[Resolved]  Idea Cellular — issue of new sim

Address:Lucknow, Uttar Pradesh, 226012

Ihad been using idea no [protected] since 10 years. Now my sim is damaged and i went to idea store for new sim, then i came to know that the no is registered on some other person name. But i gave my original documents at the time of purchasing the sim. Therefore please guide how to get the new for same no. As i central govt employee and no is very important for me. I have provided the same no in many documents.

Ajay
[protected]
[protected]@gmail.com
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Jul 19, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2019
Idea Cellular Customer Care's response
Dear Customer,

As per our recent communication, we've informed you that the mentioned number is inactive with us.

Regards,
Prajakta
Complaint comments 

Comments

Dear Sir,

I using idea sim card no. [[protected]], please I want incoming & outgoing call details in my email Id.
[protected]@gmail.com
[protected]
Thanks & Regards
tukaram sonwane
Idea Cellular Customer Care's response, Jun 15, 2019
Verified Support
Dear Customer,

As per recent communication, you have confirmed that you did not raised any complaint.

Regards,
Prajakta

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