[Resolved]  Idea Cellular — legal demand notice

Address:Pune, Maharashtra

Hi,

I am receiving various email about the demand legal notice from idea cellular as below. I had been using earlier idea cellular postpaid number and i had paid the due amounts when i had terminated all the services for all the dues.

Can you please check that why i do get this email. I think it is fraud and haven't been contacting the registered number. Please let me know after checking on your front.

Dear madam/ sir,

In re: notice for recovery of outstanding dues rs.1185/- in respect of account no.[protected]” and mob. No.[protected].

Under instructions and on behalf of my client idea cellular limited, a telecom company registered under the companies act and having its corporate office at idea cellular limited, worli, mumbai – 400098 and one of its circle office at idea cellular ltd, sharada center, 11/1 erandwane, karve road pune - 411004, we hereby serve upon you the following legal notice.

My client is engaged in the business of providing cellular mobile telephone services inter - alia in the maharashtra circle service area by virtue of license granted by department of telecommunication, ministry of communication and government of india.

My clients state that you have subscribed for a mobile phone connection and it was sanctioned to you on your submission of customer application form and other related forms/documents ("caf" hereinafter) to my client and the aforesaid mobile phone connection and account no[protected] was allotted to you. You have availed and enjoyed best of the service/s provided by my client after activation of the said mobile phone connection.

As per the terms of the subscription, you were under an obligation inter - alia to make payments of the periodic bills raised upon you in respect of services availed by you. However, in spite of the receipt of the said bills from my client, you have grossly failed to make the said payments. As a result a sum of rs1185/-is due and payable by you to my client, as on date. Due to the failure on your part in payment of the said due amount, my client had suffered financial loss and was compelled to suspend/disconnect your aforesaid mobile phone connection.

I, therefore, call upon you on behalf my client to pay the said outstanding amount as mentioned above within the three (3) days of the receipt of this notice failing which i have definite instructions from my client to initiate appropriate legal proceedings, criminal as well as civil, against you at your absolute costs, risk and consequences. Without prejudice to the legal rights and contentions of our client, if in case you have any question on the above point, you may contact one of the officer named * contact no. Xxxxxxxxxx.

In case, you have already made the requisite payments before receipt of this notice, please ignore this notice and else treat this mail as final call before initiating court proceedings.

To pay bill for inactive idea number or idea number ported to other operator.

https://care.ideacellular.com/wps/portal/account/disconnected-number

Yours truly,
Xxxxxx

Advocate
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May 28, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. We've forwarded your concern to the respective team, our respective team will get in touch with you for the same.

Regards,
Lavina
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