[Resolved]  Idea Cellular — Legal notice when bill already paid

Today at 1:27 pm i received a legal notice on my email id from idea cellular via advocate Akash Gupta stating I had outstanding dues of my previous postpaid connection.
But I had already paid the entire amount before leaving that idea connection and received a mail from idea itself.I feel this kind of exploitation is really bad for the company of such stature.
Following is the exact notice-

Legal Notice

Date: 07/03/2017

Ref No./IDEA/Mobile no. [protected]

Mr. SHASHWAT SAHAY
A-23 JDKD BUILDINGMCIEMATHURA ROADNEW DELHI110044
South
110044

Dear Madam/ sir,

In Re: Notice for Recovery of Outstanding Dues Rs690 in Respect of Customer Id[protected] and Mob. No. [protected]

Under instructions and authority from and on behalf of my client Idea Cellular Limited, a Telecom Company registered under the companies act and having its corporate office at Idea Cellular Limited, 'Windsor', 5th Floor, Off CST Road, Near Vidya Nagari, Kalina, Santacruz (E), Mumbai – 400098 and one of its circle office at A-68, Sector-64, Noida-201301, we hereby serv upon you the following legal notice.

My client is engaged in the business of providing Cellular Mobile Telephone Services inter- alia in the Metro Telecom Service area of Mumbai by virtue of License granted by DepartmentofTelecommunication, Ministry of Communication and Government of India.

My clients state that you have subscribed for a Mobile phone connection and it was sanctioned to you on your Submission of Customer Application Form and other related forms/documents ("CAF" hereinafter)to my client and the aforesaid Mobile phone connection and account ID[protected] was allotted to you. You have availed and enjoyed best of the service/s provided by my client after activation of the said Mobile phone connection.

As per the terms of the subscription, you were under an obligation inter- alia to make payments of the periodic bills raised upon you in respect of services availed by you. However, in spite of the receipt of the said bills from my client, you have grossly failed to make the said payments. As a result a sum of Rs 690 is due and payable by you to my client, as on date. Due to the failure on your part in payment of the said due amount, my client had suffered financial loss and was compelled to suspend/disconnect your aforesaid Mobile phone connection.

I, therefore, call upon you on behalf my client to pay the said outstanding amount as mentioned above within the three (3) days of the receipt of this notice failing which I have definite instructions from my client to initiate appropriate legal proceedings, criminal as well as civil, against you at your absolute costs, risk and consequences. Without prejudice to the legal rights and contentions of our client, if in case you have any question on the above point, you may contact one of the officer named Amit Dhama, contact no. [protected]

In case, you have already made the requisite payments before receipt of this notice, please ignore this notice and else treat this mail as final call before initiating court proceedings.