[Resolved]  Idea Cellular — loss of balance

Address:522019
Website:www.ideacellular.com

As i was using idea network since last four years. On the day of[protected] at 21:41 i was using google play store app and i received a message saying that you have been subscribed to skillderby gaming service and you have been charged rs.35.00 from your account. As i contacted the costumer care service i haven't received any information and they are mentioning as you have activated. How could a person activate knowing that he will lose his money. As i asked to transfer the call to higher officials they are
Holding my call for a long time. Could you please solve my problem and refund my money or allow me to change nearly 20 people having idea network to other network
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Oct 14, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2017
Idea Cellular Customer Care's response
Hi,

As checked, the vas deactivation request is already initiated and amount is refunded.

Regards,
Simranjeet Arora.
Complaint comments 

Comments

I get frequent flash messages on my android phone .i am just tired of that.please help me to stop it.thanks

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