[Resolved] Idea Cellular Ltd — Prepaid amount not adjust and block my outgoing calls | |
Dear Sir
I have two complaints against Idea Cellular Ltd.
1. Last month I switch my vodafone prepaid connection to Idea postpaid connection in which remaining prepaid recharge amount 550 approx. At that time they suggest me that this prepaid amount is adjusted in the Ist post paid bill of Idea.
- But they did not adjust the prepaid amount and make my bill of Rs.470 for the month of oct-13.
2. Apart from this at the time of switching my connection from Vodafone to Idea they did not ask me about the address proof and they wrote my wrong address. And now they blocked my outgoing calls due to address mismatch reasons.
Thanks
Gagan Jain
Ph. No. [protected]
Gurgaon
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Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
Dear Customer,
As per your telecon with our customer service associate on 18th November 2013, we wish to affirm that your aforesaid concern has been discussed. Moreover, we regret to inform you that your number has been barred due to negative verification. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 18th November 2013, we wish to affirm that your aforesaid concern has been discussed. Moreover, we regret to inform you that your number has been barred due to negative verification. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We wish to inform you that the matter is currently being follow up and our concern team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular