[Resolved] Idea Cellular — mental harassment and misguide our releative and friend

[Resolved] Idea Cellular — mental harassment and misguide our releative and friend

D dolly12 from Bhopal, Madhya Pradesh

One fraud call from no [protected] calling from delhi hajari court. Person name deepa and sumit agrawal appointed by idea mobile company. Person call to my relative and friends and misguide about us that we are invested in dlf company and we suffer loss. We did 420 case and police will come to my relative and friend house and catch them and they have to be presented in court. Idea company will take all my contact no with out my permision and call them. This is a sameless job by idea company. From this my reputation is also get affected. Please take strict action against this pepole. So that no person can dare to do this type of activity. Was this information helpful? No (0) Yes (0)
Feb 22, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jan 05, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. As checked, your last bill is pending with us. Hence, request you to clear your dues to avoid the inconvenience. Also, we've forwarded your concern to the respective team, our team will get in touch with you for the same. Regards, Lavina Jan 05, 2018 Updated by dolly12 I Have take plann of Rs399/- .So How can 15 days bill will be 2220/-.That means you are disconnect my plan with out my permission. First check your Internal issue.How your employee are working and unnecessary harras people. If you not solve the case properly I will suggest all my Employee friends and relative to Port their number from idea to other network.No person will purchase idea sim. Jan 05, 2018 Updated by dolly12 This is not the Right way to deal with this matter.You have no right to take all my contact no from my call details. This is a legal offence .what your team did they call my friends and relative and told that i am doing crime .I am invested in DLF company and suffer big loss and police will come to their house and catch them.One of your team member call to my guard and told that she is in court and waiting for court marriage with my HUSBAND. is this the way to deal with pepole.Shame on Her and On your company.You peopel have no sense how to deal with case. I thik Idae is a reputed and good company and satisfied to customer and care of customer.So i choose idea because of networt issue i port to other company. Idea comany will not allow to Port the number with out financial clearance .After financial clearance i will port my no.Idea company has no right to issue bill after no has port.So their is no out standing from my side.This is the internal matter of company why they raise bill after no has port. Idae company have to Dismiss all the employee who are doing such illegal act and harass people. This is not the Right way to Apologies.You Have to call all those people and say sorry for what they did and call me also for their activity. Verified Support Jan 15, 2018 Idea Cellular Customer Care's response Dear Customer, We regret for the inconvenience caused. We would like to inform you, that we had forwarded your concern to our team and they've stated that in order to stop the follow-ups we request you to clear all your dues to avoid the inconvenience. Regards, Lavina Jan 15, 2018 Updated by dolly12 I Have take plann of Rs399/- .So How can 15 days bill will be 2220/-.That means you are disconnect my plan with out my permission. First check this issue.Before Porting number we clear all our dues.With out financial clearance no number can be ported. then what is due amount that you are writing continuously. Idea company cannot demand unjustified amount. If i Demand 5crore from Idea company for Man Hani case than you pay me 5cr. I have all the Recording of Person talking to my friends and relative for misguiding. Verified Support Jan 19, 2018 Idea Cellular Customer Care's response Dear Customer, As per our telecon, we've informed you that we had forwarded your concern to our team and they've stated that in order to stop the follow-ups we request you to clear all your dues to avoid the inconvenience. Also, we would like to inform you that you've been charged for data pro-ration for the given number and the bill has been generated accordingly as per your plan, pack and usage charges. Regards, Lavina
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dolly12

from Bhopal, Madhya Pradesh

This is not the Right way to deal with this matter.You have no right to take all my contact no from my call details.
This is a legal offence .what your team did they call my friends and relative and told that i am doing crime .I am invested in DLF company and suffer big loss and police will come to their house and catch them.One of your team member call to my guard and told that she is in court and waiting for court marriage with my HUSBAND.

is this the way to deal with pepole.Shame on Her and On your company.You peopel have no sense how to deal with case.

I thik Idae is a reputed and good company and satisfied to customer and care of customer.So i choose idea because of networt issue i port to other company.

Idea comany will not allow to Port the number with out financial clearance .After financial clearance i will port my no.Idea company has no right to issue bill after no has port.So their is no out standing from my side.This is the internal matter of company why they raise bill after no has port.

Idae company have to Dismiss all the employee who are doing such illegal act and harass people.

This is not the Right way to Apologies.You Have to call all those people and say sorry for what they did and call me also for their activity.

Idea Cellular Customer Care's response, Mar 7, 2018

Verified Support

Dear Customer,

As per our record, we've informed you that we had forwarded your concern to our team and it has been concluded that in order to stop the follow-ups or notifications we request you to clear all your outstanding amount to avoid the inconvenience. Also, we would like to inform you that the bill is generated till the date of disconnection of your account and as per per that the bill has been generated accordingly as per your plan, pack and usage charges and you've been charged appropriately for data pro-ration towards the mentioned number. However, we've taken note of your feedback for further improvement of our services.

Regards,
Lavina