[Resolved] Idea Cellular — Migration of Postpaid into Prepaid immediately.

onlythesunny

from Gurgaon, Haryana

Address:

New Delhi, Delhi

To, The Manager Idea Cellular Services Subject: Migration of Postpaid into Prepaid immediately. Dear Sir/mam My self Pradeep Kumar my Idea No. is [protected] actually i decided to migrate my no. postpaid into prepaid and i want to port out from idea also due to wrong commitment of my tariff plan. I Cant able to connect to customer care no 12345 or 198 . I have been complaint many times there is no proper response and no one is listening my problem idea agents are not having helping tendency to customers. I request you to please solve my problem as soon as possible and kindly initiate necessary disciplinary action against the company for causing the delay. If you are not able cooperate with us then i will complaint to consumer court or our nearest Police Station. Thanks and Regards Pradeep Kumar [protected] [protected] (contact me on my alternate no.)

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Aug 13, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. Our efforts in contacting you could not be established. Please share your alternate contact number and suitable time for us to reach you and address your query.

Thanks & Regards,
Customer Care, Idea Cellular