[Resolved]  Idea Cellular — Mis selling

Address:560043

Hi team i was missold, i was having airtel connection i got a call from an agent who said you can port in to idea network wherein the rental will be 350 unlimited calls with 1gb of 3g free, i switch to idea thinking its a great offer but later on once then sim got activated i got a letter to confirm the same when i checked in the welcome letter i will be only getting 3000 minutes free, i made a complaint i got a call from the complaint team saying we cannot do anything i asked them to release my number and they haven't done it, i want go legal against them tell me what can i do to sue them, i am also looking for compensation a huge amount and also termination of the ceo, waste services provider,
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Apr 9, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Mar 07, 2017
Updated by deepu kumar
if this is not resolved i will making an offical ccase in the high court
Verified Support
Mar 07, 2017
Idea Cellular Customer Care's response
Hi,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Regards,
Tudor
Verified Support
Mar 07, 2017
Idea Cellular Customer Care's response
Hi Deepu,

As per your telecon with our customer service associate on 7th March 2017, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Maroof
Complaint comments 

Comments

Dear team My mobile no is [protected]. I am using ideamony wallet. On[protected] I was tried to load money to ideamony wallet using through BOB net banking.transaction was successful. amount debited from my bank account but not added to wallet. please refund my money. Please solve my problem...
Idea Cellular Customer Care's response, Mar 7, 2017
Verified Support
Hi,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Regards,
Maroof
Idea Cellular Customer Care's response, Mar 8, 2017
Verified Support
Hi,

We tried contacting you on your Idea number but we couldn’t reach you. Please provide us your convenient date & time to contact you and have your issue resolved.

Regards,
Naushad

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