[Resolved] Idea Cellular — Miscommitment...

Gupa rajan

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110086

Dear idea cellular.
My name rajan gupta [protected].
I call custome care about known best offers. Madam say your best offers in rs 125, 3g data for 28 days. She say also you ckeck also 12111. But i checkd them no same offers. Agin call to customer care phicked phone other mam she say same and only offers till midnight. I recharge immideatly from paytm. But message display 2g data for 1 month.

I call customer care mam say i can not change your plan, your offer only 2g plan thats sit. When all things details that time cut phone.
Your company how hire looser,

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Aug 26, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2016

Idea Cellular Customer Care's response Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

We wish to affirm that your concern has been acknowledged and your complaint for recharge has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular