[Resolved]  Idea Cellular — misuse of customer id

Address:Meerut, Uttar Pradesh, 245206

Dear sir priya / komal madam called my from [protected] mobile no. On my phone and told me that i am calling from idea, a new plan has been come 399+ extra charges total 465 rs bill will be generate but after payment 400 rs will refund.

To give me plan i had give my licence, pan card and a photo.
She did not called me 1 week. When on 1 jan 2019 my bill generated with anew no. But till time i have not received any sim, call, sms.

She used my id,
As per idea customer care there are not any plan as per her communications.
I am old customer of idea. Now i am very disappointed by idea.

So you are requested to do need full action.
Was this information helpful?
No (0)
Yes (0)
Feb 15, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2019
Idea Cellular Customer Care's response
Dear Customer,
We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.     
Regards,
Prajakta
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information