[Resolved] Idea Cellular — misuse of customer id | |||
Dear sir priya / komal madam called my from [protected] mobile no. On my phone and told me that i am calling from idea, a new plan has been come 399+ extra charges total 465 rs bill will be generate but after payment 400 rs will refund. To give me plan i had give my licence, pan card and a photo. She did not called me 1 week. When on 1 jan 2019 my bill generated with anew no. But till time i have not received any sim, call, sms. She used my id, As per idea customer care there are not any plan as per her communications. I am old customer of idea. Now i am very disappointed by idea. So you are requested to do need full action. Was this information helpful? | |||
Feb 15, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jan 15, 2019 Idea Cellular Customer Care's response Dear Customer, We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist. Regards, Prajakta | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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