[Resolved]  Idea Cellular — mnp request rejected by idea cellular ltd

Address:

Indore, Madhya Pradesh, 452001

I have made a request for porting [upc - iy211366] my idea postpaid number ([protected]) to jio prepaid on 02-apr-2018, 07-apr-2018, & 11-apr-2018. But after few days from the port out request my number is not ported to jio. After that i had called to idea customer care and they are saying that your porting request has been canceled. They are not explaining any reason for cancellation. I had already cleared my all outstanding bills. Also i had made 10 days advance payment for this. So what is the reason for rejecting my port request.

I had contacted idea customer care officer to know the reason. But they are saying that porting request has been retained by me.

But how is this possible. I have not made any request for retaining my request.

So how could idea reject my port request without my permission.

There are 3 request made for porting. And all the 3 requests has been rejected by idea. And the reason is same that customer has retained their port request.

Don't you feel that you are cheating with customer.

I want the reason why my request has been rejected without my permission?