[Resolved]  Idea Cellular — mnp sim is not working

Address:743368

I have ported my number from aircel to idea. Its been 5 days but my sim is not working. The phone number is really important. I paid 50 rs for new idea mnp sim and the person of the store told me that within 3 days your number will get ported to idea. But there is no signal on my number. Its really frustrating because the number is really important. Please help
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May 5, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. We would like to inform you, that the request raised for mobile number portability is in progress for the mentioned number and the same will be completed within 7 working days.

Regards,
Lavina
Complaint comments 

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4g net server very poor no web page open
Idea Cellular Customer Care's response, Apr 3, 2018
Verified Support
Dear Customer,

Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.

Regards,
Lavina
I have recharge my no.[protected] by your recharge tarif 145. It is mentioned that this recharge give unlimited talk plan and other things for 28 days. But right now it is not working and your customer executive tell that it is not for general people.Pl either recharge my no for unlimited pack or return my money otherwisei was forced to go court.
Idea Cellular Customer Care's response, Apr 3, 2018
Verified Support
Dear Customer,

Sorry for the inconvenience caused. As per our record, there's no recharge details of the said amount found for the mentioned number. Hence, we request you to provide us your appropriate Idea contact number along with the complete recharge offer details to assist you further.

Regards,
Lavina
Sir please track this idea no. this person is calling in my home to my parents repetadely and telling suspicious things...[protected]
Idea Cellular Customer Care's response, Apr 3, 2018
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We would like to inform you, that mobile operators are unable to provide any personal information for security reasons. However, we suggest to take necessary action against the same and block the number from your handset settings to avoid the inconvenience.

Regards,
Lavina

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