[Resolved]  Idea Cellular — mobile number deactivated by idea with no fault of mine

I have port my mobile number from airtel to idea. After few days, i got a message from idea on 19th apr to send proof of bill paid to mnp. [protected]@vodafoneidea.com or visit the idea showroom.
I 've sent the proof of bill paid to mnp. [protected]@vodafoneidea.com.
After that i 've tried to contact customer care few minutes to activate but invain.

Attached both the proofs of idea message and mail sent proof.
+2 photos
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Jul 16, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2019
Idea Cellular Customer Care's response
Dear Customer,

As per our recent communication, we've informed you that kindly share the screenshot so that we can assist you further.

Regards,
Prajakta
Jun 15, 2019
Updated by svsseshu
Hi Team,

As discussed, I have sent the pdf of the payment receipt to the email ([protected]@vodafoneidea.com)

Regards,
Seshu

Jun 20, 2019
Updated by svsseshu
Dear Team,

Any update. i did not hear back

Regards,
Seshu
Jul 09, 2019
Updated by svsseshu
Any update..Its been almost a month.
Jul 09, 2019
Updated by svsseshu
I have provided all the details that you have asked for
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