[Resolved]  Idea Cellular — mobile number deactivated by idea with no fault of mine

I have port my mobile number from airtel to idea. After few days, i got a message from idea on 19th apr to send proof of bill paid to mnp. [protected]@vodafoneidea.com or visit the idea showroom.
I 've sent the proof of bill paid to mnp. [protected]@vodafoneidea.com.
After that i 've tried to contact customer care few minutes to activate but invain.

Attached both the proofs of idea message and mail sent proof.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Jul 16, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2019
Idea Cellular Customer Care's response
Dear Customer,

As per our recent communication, we've informed you that kindly share the screenshot so that we can assist you further.

Regards,
Prajakta
Jun 15, 2019
Updated by svsseshu
Hi Team,

As discussed, I have sent the pdf of the payment receipt to the email ([protected]@vodafoneidea.com)

Regards,
Seshu

Jun 20, 2019
Updated by svsseshu
Dear Team,

Any update. i did not hear back

Regards,
Seshu
Jul 09, 2019
Updated by svsseshu
Any update..Its been almost a month.
Jul 09, 2019
Updated by svsseshu
I have provided all the details that you have asked for
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information