[Resolved] Idea Cellular — My idea no allotted to someone else. | |||||
I have an idea mobile number [protected] from past 10 years. I recently shifted to new delhi. Sometimes ago i tried to using my no but i found that my sim card was not working. I contacted to the nearest idea store in delhi and they told me that my no is inactive. They told me to contact nearest idea store where i initially purchased the sim. So far i contacted the said idea store now they are saying that your no is allotted to someone else. I still unable to understand that what kind of services they are giving to their customer. They just only misguided me resulting my no allotted to someone else. Without any intimation how you can allot the sim to another person. This is so unfair as i have that number of mine linked to all my bank accounts, gas, aadhaar card and every other document of mine. I am having legal background and very well aware of all the legal things. So i will go to consumer court and file a suit against idea if they don't allotted my number to me again. My alternate mobile no is [protected]. Was this information helpful? | |||||
Jun 3, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Apr 30, 2017 Idea Cellular Customer Care's response Dear Umar, We are sorry for the inconvenience caused to you. We understand your concern and noted your contact details for further assistance. Regards, Vicky Verified Support May 03, 2017 Idea Cellular Customer Care's response Dear Umar, As per your telecon with our customer service associate on 2nd May 2017, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Sonal | |||||
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