[Resolved]  Idea Cellular — My idea postpaid bill please update.

Address:Indore, Madhya Pradesh, 452001
Website:www.consumercomplaints.in/new_complaint

Hii. idea

mera name sarita kushwah maine apne idea postpaid ka bill 1570.rs. payment ker diya h jo ki abhi tak update nhi hua hai hai and maine apni idea postpaid sim ko bhi band kra diya hai, , , uske bad bhi mere pass call ate hai ki apne bill payment nhi karaya hai so please mere idea postpaid ka bill update ker dijiye and plz puri information mujhe meri login id nikki.[protected]@gmail.com per send ker dijiye ...iske sath mai apko transactiion id send ker rhi hu jisse maine apna bill online payment 02/07/2016 ko kiya tha.

thanks
sarita kushwah
from indore M.P.
Was this information helpful?
No (0)
Yes (0)
Nov 5, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2016
Idea Cellular Customer Care's response
Hi Sarita,

We regret the trouble with your Idea mobile bill. We'll contact u soon with assistance.

Regards,
Esther
Verified Support
Oct 05, 2016
Idea Cellular Customer Care's response
Hi Sarita,

As per your telecon with our customer service associate on 5th Oct 2016, you can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.

Regards,
Sagar
Complaint comments 

Comments

This is Regarding my data network, i have paid for 3G pack, but i was getting always 2G signals while i am using my data pack, This is extremely creating a problem for me.
Kindly provide an solution my number is [protected]
Idea Cellular Customer Care's response, Oct 5, 2016
Verified Support
Hi Arpit,

We sincerely regret the internet issue that you are facing. We'll check this and update u soon. You can also call 198 from your Idea mobile for further assistance.

Regards,
Yogesh
Idea Cellular Customer Care's response, Oct 6, 2016
Verified Support
Hi Armpit,

As per your telecon with our customer service associate on 6th October 2016, we wish to affirm that your concern has been acknowledged and complaint for coverage has been initiated by us under reference number 1-79669975446 and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

Regards,
Abhi
Idea Cellular Customer Care's response, Oct 11, 2016
Verified Support
Hi Arpit,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Suhas

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information