[Resolved]  Idea Cellular — my idea sim deactivated without intimation

Address:534316
Website:idea

Hi

Two days back I.e. on sep 27th 2018 at 9.56 pm my idea sim [protected] got deactivated which i am using from 2012.
On checking further with customer care they simply saying your documents were not submitted.
But they didn't contact me before deactivating my sim.
On sudden action taken by them I am suffering a lot and was unable to perform operations related to my sim like netbanking.
This is redeculous rule passed by idea company and no one acting responsible for this.

[protected]@gmail.com.this is my mail id.

I am waiting for your reply IDEA Team
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Nov 6, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2018
Idea Cellular Customer Care's response
Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.

Regards,
Lakshmi
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