[Resolved] Idea Cellular — my mobile missing

Apurv Bagul

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411011

Hi, this is apurv bagul from maharashtra pune having airtel prepaid connection

No.[protected]. I lost my mobile yesterday evening, hence, i want to request the idea team to

Please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the

Balance amount from my previous sim). I expect a quick solution to my problem with further

Knowledge of the procedure.

Thanks,
Apurv bagul-pune-411011-maharashtra

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Aug 27, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2017

Idea Cellular Customer Care's response Hi Apurv,

We tried calling you, but the number was switched off. Also would inform the request was raised and completed.The provided number is showing active in the system. We request you to give alternate number to call you with suitable date/time.You may write back to us at social media or [protected]@idea.adityabirla.com for assistance. Please contact 198/12345 for further services and complaints if any.

Regards,
Meeta.