[Resolved]  Idea Cellular — my number allotted to someone else

Address:Mumbai City, Maharashtra
Website:www.ideacellular.com

My idea number is [protected] (Maharashtra circle)
I have come to kerala for 2 months and suddenly i lost network. I paid my post paid bill still the connection has not resumed.
On calling the customer care they tell me this number is not in my name.
I have been using this number since 8 years and i can not even port to any other network. I can not make any online transaction with receiving otp.
This is outrageous. Don't know what to do.

Regards,
Vivek pillai
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Oct 8, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused and delay in responding to your concern. Kindly share your alternate number in order to assist you further. 

Regards,
Prajakta
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