[Resolved] Idea Cellular — net connectivity and no network issue from approx a year.. | |
I aqusa gilani customer of your idea company since last more than 3 years is facing the problem of net connectivity as well as no network signal most of the time. I am facing this issue since last more than 6 month. M living in shastri nagar meerut (250004) a very well equipped place having proper network signal of all the company. Earlier i had called enumerous times but all your executives were only giving excuses for solving the problem within 24 or 72 hrs or a week but still the same issue is there. Instead o[censored]sing a samsung a50 recent phone no network as well as net speed is 0.0000 1 i cant able to download or watch any thing or surf the site...!!! I have even sent the mail but no action had been taken yet.. Even my call is not getting connected to customer care.. And idea network too adverse that most of the time m nt able to hear the voice while taking any call.. Before port to other no or complain on social plaftorm i am requesting you to please help me out.. And solve the issue sir.. I request you...!!! M literally fed up and irritated with adverse services of idea everytime my 399 recharge is useless..!!! Thanking you Aqusa gilani [protected] Was this information helpful? | |
Jan 19, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 18, 2019 Idea Cellular Customer Care's response Dear Customer, As per our communication, we would like to inform you that your concern has been raised under[protected] is in progress and expected date for the complaint is 23/12/2019 & we will get back to you at the earliest. Regards, Prajakta | |
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Prajakta