[Resolved]  Idea Cellular — network issue in idea

Address:nungambakkam, 600034

Hi i am karthik i was using one idea postpaid number ([protected]) and i facing indoor network issue so i raised the complaint still the complaint not solved so i called 198 they are saying in this issue will be solve on future only
And if you are used or not used the bill will be generate i have pay my question without using why should i pay my bill.in chennai main area i am facing issue. I never expect this fron idea stupid network and i never recomand any one better close the network like aircel
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Apr 20, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2019
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. As per our record, your complaint is in progress under ref. no.C[protected] and you shall hear on the same till 25/Mar/2019. Your patience & cooperation is much appreciated while we work on this.

Regards,
Lakshmi
Mar 22, 2019
Updated by karthiksuba
that's ok for your people what about users we are paying Now already crossed 10 days again you are saying 4 days what is this .better then i will go for some other Network .without using the Network i can't able to pay

karthik.
Complaint comments 

Comments

Please reactive my mobile sim card(sim no [protected]).today shown sim card rejected in my mobile.I have my best, but not get any result.
Idea Cellular Customer Care's response, Mar 21, 2019
Verified Support
Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.

Regards,
Lakshmi

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