[Resolved] Idea Cellular — network issue in noida

Deepesh Ankur Nigam

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I am holding idea postpaid number from last 11 years but from past 4-5 months I am facing network issues in noida area. Incoming and outgoing calls are not possible as network signals are very less. I had word with customer care and they suggested me to choose Vodafone network since they have merged but surprisingly I am not seeing Vodafone network. I am not at all satisfied with the solution as I am still facing problem. Kindly look into the matter or I will port the services.
Deepesh Nigam
[protected]

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Aug 1, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2019

Idea Cellular Customer Care's response Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.

Regards,
Prajakta