[Resolved] Idea Cellular — network issue kalyani, nagar pune | |||
Hi sir/mam, I am writing this complaint for the reason of idea cellular network issue. Last 2 weeks in my office location idea network is fully down. This network down issue facing 2 times in last 2 months. Last time after calling customer care after 8 to 10 days take to resolved the issue but this time after calling customer care nothing action taken from last 4 to 5 days. My mob no. [protected] My office location cerebrum it park b1, kalyaninagar, pune Thanks. Was this information helpful? | |||
Nov 13, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 13, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. As per our record, the complaint was raised for your network concern and the resolution has been communicated to you that we are trying our best to enhance the coverage in your region. Also, we would appreciate if you could bear with us while we strengthen the coverage and improve our services. Regards, Lakshmi | |||
 4 Comments | |||
Comments
Please provide copy of duplicate bill for the month Sept18 for my mobile post paid no. [protected]. Please mail me on
[protected]@gmail.com
[protected]@gmail.com
Idea Cellular Customer Care's response, Oct 14, 2018
Verified Support
Dear Customer,
As per our recent communication, your issue regarding your duplicate bill has been resolved.
Regards,
Prajakta
As per our recent communication, your issue regarding your duplicate bill has been resolved.
Regards,
Prajakta
After upgrading my idea sim from 3g to 4g today, I am not abale to recieve text messgaes as well as OTPs. Although I can make calls, recieve cals, send sms. Please resolve my issue as soon as possible. My no. is [protected]
Idea Cellular Customer Care's response, Oct 14, 2018
Verified Support
Dear Customer,
As per our recent communication, you have confirmed that your concern regarding SMS connectivity has been resolved.
Regards,
Prajakta
As per our recent communication, you have confirmed that your concern regarding SMS connectivity has been resolved.
Regards,
Prajakta
My sim is not receiving network from the past 5-6 hours. I'm disappointed
Idea Cellular Customer Care's response, Oct 13, 2018
Verified Support
Dear Customer,
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Lakshmi
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Lakshmi
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No. are as below.
[protected]
[protected]
Apologies for the inconvenience caused. Kindly share your idea contact number in which the issue is persisting and along with your alternate contact number to assist you further.
Regards,
Prajakta