Idea Cellular — New Data recharge of idea wipes out old data pack

Address:

Ajmer, Rajasthan

The idea recharge for data for any value wipes out old data pack. I had done a recharge of Rs.299 and got 1 GB data, and after 5 days I did another recharge of Rs.72 and found that old data pack with almost 800MB of data left has been wiped and new data pack of 250 MB had been activated. This should add to the value of old data packed to make it 800 +250 = 1050mb. This has been happening every time you do a new recharge. Moreover, whenever you speak to customer care, these people will keep you on hold for long and will never address your grievance. Hote this forum can help. My mobile no of idea is [protected] and email I'd is [protected]@gmail.com.