[Resolved] Idea Cellular — New idea network connection not activated after mnp | |||
I applied for mnp from airtel to idea. As per the process and the message i recieved, porting should have happened last night i. E. 12th may 2016 by 10:14pm. I lost my airtel connection at the same time. But the idea network is not active till now. Its been more than 14hrs since i lost connection. As per the rules a maximum of 4hrs is required for services to get activated after port. I was waiting for an important call this morning but because of idea, i could not get it. I also called idea customer care. But the executive just says that services will be active soon without giving reason. What is happening? This is highly intolerable. Services to be restored immediately, otherwise i will have to lodge a complaint against idea. Phone number: [protected] Mnp applied on: may 2nd, 2016 Deactivation of previous network: 10:14pm, may 12th, 2016 Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
My mobile no is [protected]
My name Deepak
Last month my 90 rupees cut from main balance. Then I call costumer care and they told that any Bollywood plan active on my phone. Then I told that please deactivate this and also deactivated. But this month automatic this service renewed. How can I deactivate this service and refund my balance
My name Deepak
Last month my 90 rupees cut from main balance. Then I call costumer care and they told that any Bollywood plan active on my phone. Then I told that please deactivate this and also deactivated. But this month automatic this service renewed. How can I deactivate this service and refund my balance
Dear Customer,
As per your telecon with our customer service associate on 13th May 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular.
As per your telecon with our customer service associate on 13th May 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular.
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We regret the inconvenience caused to you. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.
Thanks & Regards,
Customer Care, Idea Cellular