[Resolved]  Idea Cellular — no data connection

I am using Nokia Lumia 720. before the software update, i can connect to internet. but after the Amber, no access point anymore. i cant connect to internet anymore. I downloaded Lumia System Updater, installed access point, manually set the GPRS for SUN since I am using such network, (got this idea from internet research) but still it doesnt work.

I tried adding different profiles in access point - SUn Wap, Sun GPRS, SuN Call n Surf, still no progress. Is the problem in the phone? in the newly installed software of Nokia? in the network? I've registered to a lot of surf promos but I just ended up wasting my load.

Im so confused! Pls help!
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Aug 7, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. Request you to reply us with your mobile no. and alternate contact number or else you can visit our website: http://www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular

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