[Resolved] Idea Cellular — non activation for last 03 days post number porting

roopeshrathore1

from Mumbai, Maharashtra

Address:

A 107, flat M2C, Shalimar Garden, Ghaziabad, Uttar Pradesh, 201005

Team,

This was an horrible experience with idea post paid services. I got my airtel number [protected] ported to idea and for last 03 days the number is dead. Whose fault is this? Multiple calls to idea customer care fetched no results... They did now allow to talk to their managers and disconnect call. I followed all instructions and no service yet. This is not acceptable.
How come the customer care department giving new reasons every time. No senior person is available to take calls and understand the concern.
Why would i decide to go with idea??

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Aug 2, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Jun 27, 2019

Updated by roopeshrathore1 Customer care services of IDEA Cellular are horrible and absolute worthless. No one knows the process and you will never be allowed to speak to senior person available on floor. Ridiculous... !

Jun 27, 2019

Updated by roopeshrathore1 The number is blocked for last 03 days and how difficult is to manage business without your cell phone for so long. Who is going to pay for all the losses?

Verified Support

Jun 28, 2019

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, we have informed you that your mentioned number is pending for tele verification. Also, we request you to dial 59059 to activate your number.

Regards,
Prajakta