[Resolved]  Idea Cellular — Non-closure of connection and fake calls from idea cellular staff

Address:

Gurgaon, Haryana

Hi, Conversation started August 17 Sameera Verma 8/17, 8:42pm Sameera Verma Following is the details I already submitted to idea. Still they kept harassing with fake calls saying case against in Tees Hazari court. Name : Ganesh Gembali Number : [protected] Service request number : S1/[protected] I was user of idea cellular since last 10 years (ever since I began using mobile). [protected] was my number till December 2011. Then I have been to Holland for an year so closed that number. I have returned back in Jan 2013. I have applied for a new connection from Shop No - 10, Krishna Market, Saraswati vihar, Gurgaon. The number is [protected]. But with in few days, I lost the sim and went back to apply for a duplicate. He explained a very big procedure. I asked him to close the connection. For a connection which I haven't used at all he said I had to pay 250 to close the connection. Even I paid that instead of arguing. But that guy didn't gave me any receipt saying he has received a closing request. He said servers were down, he will process as soon as they are up. I trusted him as I have been visiting that store for bill payments or any other ideacellular services for 4 years. In between I got call from idea people asking for bill payment and I clearly told them I have already closed the connection and I am not goin to pay any money. Last month I got so many harassing calls saying "Tees Hazari court" case from a lady then someone disguising as a lawyer. I defnitely they are some village crooks hired by idea to harass customers. They kept calling and disturbing me and my family. I thought it would be better to pay off 2500 instead of arguing and wasting my time with such crooks who dont have any respect for people. You have no idea how vulgar language they have used. I have some recordings of those conversiation to file a case. But because my wife didn't want to get into such mess, I didn't proceed and paid bill and asked the guy who called from idea cellular to close the connection. Again yesterday I got call asking for bill. Please check the calling history of my number. Does it look like I am using it. I dont even have sim. I requested for closing each time someone called me. Hope you will look into this and close the connection immediately. Please think from my side, getting harassed like this. I request you to take action against the idea cellular store at krishna market gurgaon and stop using those goons calling and harassing innocent customers. There is a limit to our patience. Once that is crossed, its not good even for a big corporation like you. Hoping for quicker and proper action.